Certified Diamonds & Fine Jewelry
Home: Help Desk > Privacy Policy
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Effective Date: April 08, 2013
This privacy statement describes how Rothem Collection collects and uses the
personal information you provide on our Web site: www.rothemcollection.com
It also describes the choices available to you regarding our use of your
personal information and how you can access and update this information.
Rothem Collection has been awarded TRUSTe's Privacy Seal signifying that this
privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's
program requirements including transparency, accountability and
choice regarding the collection and use of your personal information.
TRUSTe's mission, as an independent third party, is to accelerate online trust
among consumers and organizations globally through its leading privacy trustmark
and innovative trust solutions. If you have questions or complaints regarding
our privacy policy or practices, please contact us at sales@rothemcollection.com
If you are not satisfied with our response you can contact TRUSTe here.
The TRUSTe program covers only information that is collected through this Web
site, and does not cover information that may be collected through software
downloaded from the site.
Collection and Use of Personal Information
We collect the following personal information from you
• Contact
Information such as name, email address, mailing address, phone number
• Billing
Information such as credit card number, and billing address
• Unique Identifiers
such as user name, account number, password
As is true of most Web sites, we automatically gather information about your
computer such as your IP address, browser type, referring/exit pages, and
operating system.
We use this information to
• Respond to
customer service & offer requests
• Administer your
account
• Improve our Web
site and marketing efforts
Choice/Opt-Out
You may choose to stop receiving our emails by logging into your account and
updating your notification selections or you can contact us at sales@rothemcollection.com .
We enable you to create an account, and share information such as messages,
offers, & requests with others.
Information Obtained from Third Parties
If you provide us personal information about others or if others give us your
information we will only use that information for the specific reason for which
it was provided to us.
Information Sharing
We will share your personal information with third parties only in the ways that
are described in this privacy statement. We do not sell your personal
information to third parties.
We may provide your personal information to companies that provide services to
help us with our business activities such as shipping your order or offering
customer service. These companies are authorized to use your personal
information only as necessary to provide these services to us.
We may also disclose your personal information
• as required by law
such as to comply with a subpoena, or similar legal process
• when we believe in
good faith that disclosure is necessary to protect our rights, protect your
safety or the safety of others, investigate fraud, or respond to a government
request,
• if Rothem
Collection is involved in a merger, acquisition, or sale of all or a portion of
its assets, you will be notified via email and/or a prominent notice on our Web
site of any change in ownership or uses of your personal information, as well as
any choices you may have regarding your personal information,
• to any other third
party with your prior consent to do so.
Cookies and Other Tracking Technologies
Cookies
A cookie is a small text file that is stored on a user's computer for
record-keeping purposes. We use cookies on this site. We do not link the
information we store in cookies to any personally identifiable information you
submit while on our site.
We use both session ID cookies and persistent cookies. We use session
cookies to make it easier for you to navigate our site. A session ID cookie
expires when you close your browser. A persistent cookie remains on your hard
drive for an extended period of time. You can remove persistent cookies by
following directions provided in your Internet browser's "help" file.
How cookies are used in our Web site.
We set a persistent cookie to store your passwords, so you don't have to enter
it more than once. Persistent cookies also enable us to track and target
the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some
areas of our site, such as contests or surveys, will be limited.
Tracking Technologies &Third Party Cookies
The use of cookies by our partners, affiliates, tracking utility company,
service providers is not covered by our privacy statement. We do not have
access or control over these cookies. Our partners, affiliates, tracking
utility company, service providers use session ID cookies to make it easier for
you to navigate our site, in order for you to use the shopping cart, etc.
We use Google Analytics, a third-party tracking service, which uses cookies to
track non-personally identifiable information about our visitors to our site in
the aggregate to capture usage and volume statistics. Some of our business
partners (e.g., Google Analytics) use cookies on our site. We have no access to
or control over these cookies. This privacy statement covers the use of cookies
by Rothem Collection and does not cover the use of cookies by any third-party.
Web beacons
Our Web pages contain electronic images known as Web beacons (sometimes called
single-pixel gifs) and are used along with cookies to compile aggregated
statistics to analyze how our site is used and may be used in some of our emails
to let us know which emails and links have been opened by recipients. This
allows us to gauge the effectiveness of our customer communications and
marketing campaigns.
We use a third party to gather information about how you and others use our Web
site. For example, we will know how many users access a specific page and which
links they clicked on. We use this aggregated information to understand and
optimize how our site is used.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ
from those of Rothem Collection. If you submit personal information to any of
those sites, your information is governed by their privacy statements. We
encourage you to carefully read the privacy statement of any Web site you visit.
Security
The security of your personal information is important to us. When you enter
sensitive information (such as credit card number) on our order forms, we
encrypt the transmission of that information using secure socket layer
technology (SSL).
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at sales@rothemcollection.com
Additional Policy Information
With your consent we may post your testimonial along with your name. If
you want your testimonial removed please contact us at sales@rothemcollection.com
You can link to our site using social networking services such as Facebook &
Twitter. These services will authenticate your identity and provide you the
option to share certain personal information with us such as your sign-in
information, name and email address to link between the sites. Services like
Facebook & Twitter give you the option to post information about your activities
on this Web site to your profile page to share with others within your network.
If you choose to use our referral service to tell a friend about our site, or a
product on our site, we will ask you for your friend's name and email address.
We will automatically send your friend a one-time email inviting him or her to
visit the site. Rothem Collection stores this information for the sole
purpose of sending this one-time email and tracking the success of our referral
program.
Correcting and Updating Your Personal Information
To review, delete inaccuracies, and update your personal information to ensure it is accurate, you may login to your account or contact us directly at sales@rothemcollection.com , We will respond to your access request within 30 days.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information
practices. If we make any material changes we will notify you by email (sent to
the e-mail address specified in your account) or by means of a notice on this
Site prior to the change becoming effective. We encourage you to periodically
review this page for the latest information on our privacy practices.
Contact Information
You can contact us about this privacy statement by writing or email us at the
address below:
Rothem Collection Ltd.
1 Jabotinsky St.
Diamond Bourse Exchange.
Maccabi Bldg. #737
Ramat Gan, 52520
Israel.
USA toll free: 8888-ROTHEM
Israel: +972-3575-3518
Fax: +972-3575-2099
e-mail: sales@rothemcollection.com
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